Terms of service

Terms of Service

Welcome to [STORE NAME]. These Terms of Service (“Terms”) govern your access to and use of our website and services. By visiting our website or making a purchase, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Account Terms

To access certain features of our store, you may be required to create an account. You agree to provide accurate, complete, and current information and to keep your account details secure. You are responsible for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

2. Pricing and Payment

All prices listed on [STORE NAME] are in Indian Rupees (INR) unless stated otherwise and are subject to change without prior notice.

We accept payments through secure third-party payment gateways. By completing a purchase, you agree that:

You are authorized to use the selected payment method
The information you provide is accurate and complete

Taxes, shipping charges, or additional fees (if applicable) will be clearly shown at checkout.

3. Product Descriptions

We strive to display accurate product descriptions, images, and specifications. However, slight variations may occur due to the handcrafted nature of our products, lighting conditions, or screen differences.

[STORE NAME] does not guarantee that product descriptions or other content are error-free, but we commit to correcting any inaccuracies as soon as they are identified.

4. Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to accept or cancel any order at our discretion, including but not limited to:

Product availability issues
Pricing or listing errors
Suspected fraudulent activity

If an order is canceled after payment, a refund will be processed according to our refund policy.

5. Shipping and Delivery

We aim to process and dispatch orders within [BUSINESS DAYS] business days unless otherwise stated.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances. [STORE NAME] is not responsible for delays caused by third-party logistics providers.

6. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy, available on our website.

Generally:

Requests must be raised within the specified return window
Products must be unused and in original condition
Customized or made-to-order items may not be eligible for return unless damaged or defective

Refunds, once approved, will be processed to the original payment method within a reasonable timeframe.

7. Prohibited Uses

You agree not to use our website or services for:

Any unlawful or fraudulent activity
Violating any applicable laws or regulations
Infringing on intellectual property rights
Uploading malicious code or harmful content
Harassment, abuse, or discrimination of any kind

We reserve the right to terminate access for violations of this section.

8. Limitation of Liability

To the fullest extent permitted by law, [STORE NAME] shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

Our total liability, if any, shall not exceed the amount paid by you for the product giving rise to the claim.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [STATE / CITY], India.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of the site constitutes acceptance of the updated Terms.